Returns & Shipping

May vary by carrier, destination, and package size. We aim to keep costs low while ensuring safe delivery. Check our return policy for details on return shipping fees. Happy shopping at Suzi's Diamond Finds, where treasures await!

Returns and Exchange Policy

At Suzi's Diamond Finds, we want you to be over the moon with your purchase! If for any reason you're not completely satisfied, we've got you covered. Here’s the lowdown on our returns and exchange policy:

Returns:

• You can return any new or gently owned item within 30 days of the purchase date.

• Items must be in original condition, unworn, and have all tags attached.

• For vintage treasures, please ensure the item is as received, considering its unique character.

Exchanges:

• Prefer something else? We love swaps too! You can exchange items within the 30-day window.

• Just return your original purchase and choose something else to brighten your day!

Process:

1. Send us a quick message letting us know about your return or exchange.

2. Pack your items securely to prevent damage during transit.

3. Ship them back to us. (Keep your shipping receipt until we confirm your return!)

Refunds:

• Once we receive your returned item, your refund will be processed ASAP, typically within 5-7 business days.

We believe shopping should be fun and worry-free! If you have any questions about our policy, feel free to reach out. Happy finding!